Carolyn LoGalbo, founded GLP Partners, in 2003 to focus on demand creation, innovation and thought leadership through proven, strategic and traditional marketing practices, new cloud technologies, organization design and process improvement. She is responsible for the company's strategic direction, revenue generation strategy and successful delivery of all client engagements. As a Registered Partner of Salesforce.com, Carolyn is aware of the many ways the cloud platform can improve the effectiveness of sales and marketing overall. She has over 20 years of cross-industry experience successfully identifying the right strategy and capitalizing on new sales, marketing and profit growth opportunities to achieve record results.
Prior to founding GLP Partners, she was President of Star Gas Partners a $1.6 billion energy company and was responsible for creating the strategy and plan for increasing sales by 25%. Prior to that, she was the Chief Marketing Officer of MetLife's $7 billion Institutional Business, offering benefits to corporate clients and their 33 million employees. In that role, she was responsible for building the organization that grew the business 35% in one year.
At MFS Communications, as Chief Marketing Officer role, Carolyn was part of the executive team that oversaw an IPO and the eventual acquisition by WorldCom. She led the marketing and product management team that built the business from zero to $280 million in less than two years. Early in her career, she spent 12 years at Kraft in various line management positions. She was on the executive turn-around team that achieved a $300 million earnings improvement in Maxwell House Coffee and she was responsible for developing the new product strategy that resulted in $100 million in revenue and $20 million in earnings in two years.
Carolyn has an MBA from Northeastern University, and Bachelor of Arts from Marymount College.
As head of the CRM/ Sales Force Automation practice and a partner, Dennis is responsible for analyzing client needs and identifying process and Salesforce business and functional CRM requirements and developing implementation plans. A Registered Salesforce.com Consultant, Dennis is aware of the myriad ways the cloud platform can improve the effectiveness of sales and management overall. He is also responsible for the process and organizational design components related to the marketing and business alignment practice.
Prior to joining GLP Partners, Dennis worked as an independent consultant for seven years in the areas of process and organizational design, and facilitation. His clients included Morgan Stanley, AllianceBernstein, BlackRock Realty, MetLife, UMT Technical Consulting Group, and Florida Power and Light, among other companies.
Dennis has over 20 years of cross industry experience successfully leading teams best practice benchmarking and process improvement. From 1995-2000, as a Citigroup vice president, he was engaged in best practice benchmarking in their Corporate Performance Improvement group, and championed cross-functional process redesign methodology in the newly formed Corporate Quality Office. In the latter role, Dennis was responsible for a team of 10 facilitators and launched training for 295 facilitators worldwide that produced corporate benefits exceeding $200 million over three years.
Dennis holds an MS from the Stevens Institute of Technology and a BA from Brown University.
As the lead in our Sales and Marketing practice and partner, Susan is responsible for the improvement of our clients' sales and marketing processes as well as branding. Before joining GLP Partners, Susan worked in marketing management where she was responsible for global branding, web site design and maintenance, communications, development and maintenance of sales reporting tools. She is an experienced manager and team leader with a focus on tools and communications that increase sales and ROI.
Susan has over 20 years of experience in multiple industries including chemical, energy, publications and consulting. From 2010 through 2011, she was responsible for global branding of Chemtura Corporation's agricultural chemical division (Chemtura AgroSolutions) and managed all North America marketing and sales reporting functions increasing sales by over 10% from 2009 – 2010.
Susan holds an MBA in Marketing from Washington University and a BA from St. Lawrence University.
As head of Direct Marketing and Database Practice, Janice is a seasoned executive with unique career experience in direct marketing and IT managing large and complex Fortune 50 client accounts in Financial Services, Publishing, Pharmaceutical and Consumer Packaged Goods. Her experience on the client, vendor and agency sides of the business allows her to bring a comprehensive perspective to the development, implementation, and on-going management of marketing programs. Janice most recently worked at MetLife where she led the initiative with a team of 25 professionals in Marketing, Client Service Center, IT, and Middle Market Sales to become a client centric organization.
Janice’s background also includes being responsible for all aspects of the client’s marketing needs, including database, modeling, profiling and segmentation, and direct marketing programs. She has experience working directly with the VP of Operations and Director of Analytical Services in the coordination and execution of all projects including scoping current systems, developing marketing specifications, identifying vendors, and vendor management. She has also supervised the design and development of databases to meet business specifications including the ongoing management of direct marketing programs and associated analytics.
As a principal in our Strategic Consulting practice, Jim is responsible for understanding our clients’ current and future strategic sales and marketing needs and creating innovative solutions that improve marketing and sales alignment to maximize revenue. In his role, Jim works with clients to create a vision, develop strategies, plan implementation, and manage projects.
Jim brings more than 20 years experience as a senior marketing and management executive, leading change, growth and innovation to companies in B2C and B2B businesses. In addition, he was the marketing lead for several turnarounds and acquisitions. Most recently, Jim was Vice President, Marketing, at Cigna, where he grew revenue plus 10% in three critical expansion markets and led an initiative to better align sales, marketing, and web-portal revenue-generating activities. Previously, he held line management and marketing positions at MetLife, Citibank, Nabisco Brands, Pepsi, and Xerox, where he helped establish new businesses, launched new products, repositioned products and identified new growth markets.
Jim holds a MBA in marketing/management from the University of Connecticut and a B.B.A. in marketing from Pace University.
Suan Tong Foo, PhD
Suan Tong Foo joins GLP Partners after spending 16 years working on Wall Street. Recently, he was involved in technology and process redesign at Citibank’s mortgage operations. Prior to that he was at Morgan Stanley as Chief Operating Officer of the ModelWare division where he co-developed this new business venture. As a visionary builder and strategic thinker that successfully integrates business processes and technology, Suan Tong brings significant depth and breadth of experience in developing “start-ups” and managing division turnarounds.
A seasoned executive, Suan Tong has a proven track record in financial services and consulting. He combines real world experience at Arthur Anderson, Scient, Citibank and Chase with a solid academic grounding. He has a Ph.D. in Business Administration, Operations Management / Research, with a minor in Statistics and Computer Science.
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